Ski Snowboard Snowshoe FAQs Vancouver
Can’t find an answer in our FAQ below? contact us; our team would be happy to help.
Can I reserve winter equipment in advance?
Yes! You can reserve your winter equipment through our online booking system.
Need a tune-up?
What information do you need for my rental?
To help us prepare the right equipment for you, please provide your:
Can I leave my luggage at VanEcoRide while I'm Renting?
Yes! We offer free storage for your belongings while you’re out with your rental.
Where are you located?
We are located right next to Parq Casino & BC Place. Look for the orange sign!
- 181 Smithe St, Vancouver, BC V6B 4Z8
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How do I pickup/return my rental?
You can pick up your rental equipment after 2 PM on the day before your rental starts, and return it by 11 AM on the day after your rental ends.
For example: If you have a one-day rental on Tuesday, you can pick up your equipment after 2 PM on Monday and return it by 11 AM on Wednesday.
FOR CYPRESS MOUNTAIN:
Check out our ski/snowboard rental page for Cypress Mountain Pick-up&Drop Service!
How does the cypress pick-up & drop service work?
Book your ski or snowboard rental with Cypress pick-up & drop. We will bring your rental equipment to Cypress Mountain, and you can bring rental gear to our van at the end of the day. You do not need to carry your gear to and from our Downtown shop.
What do I need to bring for my rental?
Please bring a government-issued photo ID and a credit card. For customers who do not have a credit card, a debit/cash deposit is required: a $250 refundable deposit and $2 non-refundable service fee for debit card users.
Do you offer discounts for multi-day rentals?
4 days – 25% off
5 days – 30% off
1 week – fixed rate
Additional days after one week – contact us