Ski Snowboard Snowshoe FAQs Vancouver
Can’t find an answer in our FAQ below? contact us; our team would be happy to help.
Can I reserve winter equipment in advance?
Yes! You can reserve your winter equipment through our online booking system.
Need a tune-up?
What information do you need for my rental?
To help us prepare the right equipment for you, please provide your:
Can I leave my luggage at VanEcoRide while I'm Renting?
Yes! We offer free storage for your belongings while you’re out with your rental.
Where are you located?
We are located right next to Parq Casino & BC Place. Look for the orange sign!
- 181 Smithe St, Vancouver, BC V6B 4Z8
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What do I need to bring for my rental?
Please bring a government-issued photo ID and a credit card. For customers who do not have a credit card, a debit/cash deposit is required: a $250 refundable deposit and $2 non-refundable service fee for debit card users.
When do I need to return my rental?
You can pick up your rental equipment after 2PM on the day before your rental starts, and return it by 11AM on the day after your rental ends.
For example: If you have a one-day rental on Tuesday, you can pick up your equipment after 2PM on Monday and return it by 11AM on Wednesday.
Do you offer discounts for multi-day rentals?
5 days – 30% off
1 week- 45% off
Additional days after one week – 50% off daily