Ski/Snowboard/Snowshoe rental faq
Can’t find an answer in our FAQ below? contact us; our team would be happy to help.
Can I reserve winter equipment in advance?
Yes! You can reserve your winter equipment through our online booking system.
How do I make a reservation as a group?
You can make a reservation via our website for groups of 4 or less!
For groups of 5 or more, reservations can only be made via email. This allows us to prepare and reserve the equipment in adavance. Please note that for rentals lasting more than a week, a partial deposit/advance payment is required.
To make a reservation for the group, please email us at vanecoride@gmail.com with the following information:
- Name of each group members
- Rental date
- Ski/Snowboard
- Size information (Height, Weight, Shoe size, Skill level)
- Clothing size if you need clothing rental
how much does it cost to rent skis in Vancouver?
Here are our daily rates:
- Complete Package (Equipment + Clothing + Gloves + Goggles): $95
- Ski/Snowboard set: $48
- Ski/Snowboard only: $38
- Boots only: $25
- Clothing: $55
For more pricing information, please visit:
What information do I need to provide for my reservation?
To help us prepare the right equipment for you, please provide your:
Can I rent ski equipment in Downtown Vancouver for a trip to Whistler?
Yes. You can pick up your ski equipment from our Downtown location at 181 Smithe St and take it with you to Whistler or other ski resorts.
We also offer multi-day rental discounts if you’re planning for a longer trip. Just make sure to select the appropriate rental dates when booking.
Can I rent equipment without a reservation?
Advance reservations are required during the winter season due to high demand.
We recommend booking ahead to secure your equipment before your visit.
Can I leave my luggage at VanEcoRide while I'm Renting?
Yes! We offer free storage for your belongings while you’re out with your rental.
Do you offer ski clothing rentals?
Yes! We offer ski clothing rental options for visitors who don’t have their own winter gear.
You can give us your clothes size information while booking, and we will have it ready for you!
For more information on clothing rental, please contact us at (778) 683-7711 or vanecoride@gmail.com.
Where are you located?
We are located right next to Parq Casino & BC Place. Look for the orange awning!
- 181 Smithe St, Vancouver, BC V6B 4Z8
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How do I pick up/return my rental?
You can pick up your rental equipment after 2 PM on the day before your rental starts, and return it by 11 AM on the day after your rental ends.
For example: If you have a one-day rental on Tuesday, you can pick up your equipment after 2 PM on Monday and return it by 11 AM on Wednesday.
FOR CYPRESS MOUNTAIN:
Check out our ski/snowboard rental page for Cypress Mountain Pick-up&Drop Service!
how is the rental day counted?
The rental duration is counted strictly based on how many days you are skiing or snowboarding, regardless of our flexible early pick-up and next-morning return policy.
What happens if I return my rental late?
All rental equipment must be returned by 11:00 AM on the day after your final rental day.
Late returns are subject to additional charges:
- 11:00 AM – 2:00 PM: 50% of the daily rental rate
- After 2:00 PM: Full daily rental rate
How does the cypress pick-up & drop service work?
Book your ski or snowboard rental with Cypress pick-up & drop. We will bring your rental equipment to Cypress Mountain, and you can bring rental gear to our van at the end of the day. You do not need to carry your gear to and from our Downtown shop.
What do I need to bring for my rental?
Please bring a government-issued photo ID and a credit card. For customers who do not have a credit card, a debit/cash deposit is required: a $250 refundable deposit and $2 non-refundable service fee for debit card users.
Do you offer discounts for multi-day rentals?
4 days – 25% off
5 days – 30% off
1 week – fixed rate
Additional days after one week – contact us
What happens if my rental equipment is lost or damaged?
We offer optional damage protection for $20, which covers repairable damage to your rental equipment.
Please note that damage protection does NOT cover severe or irreparable damage, such as deep scratches exposing the snowboard’s core, broken or bent ski poles, or lost equipment.
Without damage protection, customers are responsible for the full cost of any damage to their rental equipment.
can't find an answer to your question? contact us.
You can also visit us in person to get more help. Located near Yaletown and BC Place.
- 181 Smithe St, Vancouver, BC V6B 4Z8
- Daily: 10:00 AM - 6:00 PM
- 778-683-7711
- VanEcoRide@gmail.com