Visit Our Shop
181 Smithe St
Vancouver, BC V6B 4Z8
Contact VanEcoRide
Contact VanEcoRide
Have a question about rentals, repairs, parts, pickup & drop-off, or winter gear? Send us a message or visit our Vancouver shop. We will help you find the right next step.
Contact VanEcoRide
Choose the fastest way to reach us.
Parts & Service Email
For repairs, parts, compatibility photos, and pickup questions.
Email UsMessage us on Instagram for quick questions and current updates.
@vanecorideBest For
Rentals, repairs, parts, pickup & drop-off, used sales, and winter rentals.
Ask UsSend Us A Message
Tell us what you need help with.
Use this form for repair questions, parts compatibility, rental plans, and pickup requests.
Contact VanEcoRide Form
Common Reasons To Contact Us
We can point you in the right direction.
Need a repair?
Send your scooter or e-bike model, the issue, and photos if possible.
Looking for a part?
Send the part name, size, model, and a clear photo before buying.
Planning a rental?
Tell us your date, group size, and whether you need e-scooters, e-bikes, ski, snowboard, or snowshoe rentals.
Need pickup & drop-off?
Send your location, device type, and the service you need.
Contact VanEcoRide FAQ
Quick answers before you message us.
Do I need an appointment?
Walk-ins are welcome for many repair questions, but sending photos first helps us prepare faster.
Can you check part compatibility?
Yes. Send the part photo, scooter or e-bike model, size, and any label information before ordering.
Do you offer pickup & drop-off?
Yes. Send your location and device type so we can confirm availability and next steps.
Ready When You Are
Contact VanEcoRide today.
Whether you need a rental, repair, replacement part, or help moving a heavy e-scooter or e-bike, our Vancouver team is here to help.
Email VanEcoRide