Ski/Snowboard/Snowshoe Online Booking Contract Terms

Business: Van Eco Ride Inc, 181 Smithe St, Vancouver, BC V6B 4Z8, Canada
Phone: 778-683-7711
Email: vanecoride@gmail.com

What you are booking

You are booking the rental equipment you select in this online booking (your package and any add-ons), for pickup at our shop at 181 Smithe St, Vancouver, on the date, at the time, and for the rental period shown in your booking, at the prices shown before you pay.

Prices and payment

All prices are in Canadian dollars and do not include GST and PST — taxes are added at checkout. The total shown at payment, including taxes, is the full amount payable for your booking. Payment is due in full when you book and is processed online through our payment provider.

Your booking confirmation

Your booking is confirmed when you receive our booking confirmation email. Please check the equipment, date, time, and rental period in that email and contact us immediately if anything is wrong.

Equipment, sizes and fitting

We prepare equipment from the size information you give us (height, weight, shoe size, and skill level). Final fitting and adjustment are done in the shop at pickup. For safety, binding settings (DIN) are set from the information you provide, so please make sure it is accurate. If no size information is provided, equipment is prepared in standard sizes and fitted at pickup.

Pickup, returns and late returns

The person who booked must bring government-issued photo ID and a credit card in their name. We securely store the card details with our payment provider, Square, as security for the rental — no deposit amount is charged or held in advance. Equipment must be returned by the time shown in your booking. Late returns are charged at our standard daily rate for each additional day or part-day.

Damage, loss and deposits

You are responsible for the equipment from pickup until it is returned to us and checked in. No damage deposit is charged or held in advance. Instead, your card details are stored securely with Square, and by booking you agree that if equipment is lost, stolen, or damaged beyond normal wear and tear, we may charge the stored card for the cost of repair or, if the item cannot be repaired, its full retail replacement value, as set out in the waiver below. We will notify you of the amount and the reason before charging.

Waiver — every participant must sign

Every participant must sign our rental waiver (full text below) electronically before pickup. We will email a personal waiver link to each participant after booking. Equipment cannot be released to any participant who has not signed. Participants under 19 must have a parent or legal guardian sign on their behalf.

Changes, cancellations and refunds

Your statutory rights (BC law): If we fail to give you any information, or a copy of this contract, that the Business Practices and Consumer Protection Act requires — or if this contract differs from the information we disclosed to you before you booked — you may cancel this contract within the period that Act allows. On a statutory cancellation you will be refunded in full, without deduction, within 15 days.
Our change and cancellation policy (in addition to your statutory rights): If you let us know at least 48 hours before your pickup time, you may change your booking or cancel it and receive a refund of the amount you paid (if your new booking costs less, the difference is refunded).
If you let us know less than 48 hours before pickup, or on the pickup day, amounts paid are converted to a shop credit valid for 12 months instead of a refund.
No-shows: if you do not pick up your equipment and have not contacted us, no refund or credit is given.

Contract copy

A copy of this contract will be emailed to you immediately after booking.

RENTAL WAIVER — FULL TEXT

The following is the full text of the rental waiver. Please read it before booking — you will be asked to sign it electronically after booking, and every participant must sign it before pickup.

RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT (the “Release Agreement”)

WARNING: BY SIGNING THIS DOCUMENT YOU WILL WAIVE CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE FOR NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF THE OCCUPIERS LIABILITY ACT OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT. PLEASE READ CAREFULLY!

TO: VANECORIDE INC. and its directors, officers, employees, instructors, agents, representatives, independent contractors, subcontractors, successors and assigns (all of whom are hereinafter collectively referred to as “THE RELEASEES”).

I accept full responsibility for the care of the rental equipment during the rental period. I agree to pay VanEcoRide Inc. the FULL RETAIL VALUE for any equipment lost, stolen, or not returned by the agreed date and time. I also agree to pay for the FULL COST OF ANY REPAIRS necessitated by damage to the equipment, other than reasonable wear and tear.

I have inspected the rental equipment and find it to be in GOOD WORKING ORDER and suitable for its intended use. I am familiar with the proper use of the equipment and understand that I AM RESPONSIBLE FOR ITS SAFE OPERATION.

EQUIPMENT SETTINGS & LIMITATIONS: I understand and agree that the equipment is provided in an “AS-IS” CONDITION. I accept FULL RESPONSIBILITY for the adjustment of any ski bindings, boots, or other technical settings. I acknowledge that VanEcoRide Inc. makes NO WARRANTIES, EXPRESS OR IMPLIED, regarding the suitability of the equipment for my specific physical condition or skill level. If I require a technical adjustment or a professional certification of the binding settings, I agree it is my SOLE RESPONSIBILITY to seek such services at my own expense.

I HAVE READ AND AGREE TO THE RENTAL TERMS ABOVE.

I am aware that skiing, snowboarding, and snowshoeing involve many risks, dangers, and hazards.

I FREELY ACCEPT AND FULLY ASSUME ALL SUCH RISKS, DANGERS, AND HAZARDS AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR LOSS RESULTING THEREFROM, INCLUDING THE RISK OF NEGLIGENCE ON THE PART OF THE RELEASEES.

SKIING: I understand that the ski boot/binding system may not release during every fall or accident and is NO GUARANTEE of my safety. I accept that the settings are based on the information I provided (height, weight, age, and skier type) and I WARRANT THAT THIS INFORMATION IS ACCURATE.

SNOWBOARDING: I understand that the snowboard boot/binding system is a NON-RELEASE system. I accept that this system will not reduce the risk of injury during a fall and may increase the risk of certain injuries.

HELMETS: I acknowledge that a helmet is NO GUARANTEE AGAINST INJURY. Helmets are designed for recreational use and may reduce the risk of certain head injuries at SLOWER SPEEDS only. I recognize that serious injury or death can result even when a helmet is worn properly.

MAINTENANCE & ALTERATIONS (LONG-TERM RENTAL): For rentals exceeding 24 hours, I ACCEPT SOLE RESPONSIBILITY for the continued inspection of the equipment. I agree NOT to alter or adjust the mechanical settings. I acknowledge that settings may shift due to use, and VanEcoRide Inc. is COMPLETELY RELEASED from any liability arising from unauthorized adjustments or lack of maintenance by the user.

I CONFIRM THAT I AM AWARE OF THE INHERENT RISKS, INCLUDING THE RISK OF NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY DUTY OF CARE ON THE PART OF THE RELEASEES.

In consideration of the rental of the equipment, I hereby agree as follows:

TO WAIVE ANY AND ALL CLAIMS that I have or may in the future have against the RELEASEES and TO RELEASE THE RELEASEES from any and all liability for any loss, damage, expense or injury, including death, that I may suffer as a result of my use of the equipment, DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, INCLUDING ANY DUTY OF CARE OWED UNDER THE OCCUPIERS LIABILITY ACT.

TO HOLD HARMLESS AND INDEMNIFY THE RELEASEES from any and all liability for any property damage or personal injury to any third party resulting from my use of the equipment.

This Release Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns and representatives, in the event of my death or incapacity.

GOVERNING LAW: This Agreement shall be governed by and interpreted solely in accordance with the laws of the PROVINCE OF BRITISH COLUMBIA and the federal laws of Canada.

I CONFIRM THAT I HAVE READ AND UNDERSTOOD THIS AGREEMENT PRIOR TO SIGNING IT, AND I AM AWARE THAT BY SIGNING THIS AGREEMENT I AM WAIVING CERTAIN LEGAL RIGHTS WHICH I OR MY HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST THE RELEASEES.

PLEASE NOTE:

THE PURCHASER OR RENTER MUST BE AT LEAST 19 YEARS OF AGE TO COMPLETE THIS FORM.
IF THE USER IS UNDER 19, THE PARENT/LEGAL GUARDIAN MUST ACT AS THE PURCHASER OR RENTER AND MUST SIGN AND COMPLETE THIS FORM ON BEHALF OF THE USER.
GOVERNMENT-ISSUED PHOTO I.D. AND A CREDIT CARD MUST BE PROVIDED WHEN RENTING EQUIPMENT FOR A DAMAGE DEPOSIT.