VANECORIDE REPAIR MEMBERSHIP

Keep Your Ride Ready, All Year Long.

Take care of your e-scooter or e-bike with a VanEcoRide annual repair membership. Explore CARE and CARE+ plans designed to make routine maintenance easier, with included labour benefits and priority scheduling.

12-Month Membership Priority Scheduling One Registered Device Parts Sold Separately

EXPLORE MEMBERSHIP PLANS → VIEW MEMBERSHIP FAQ

CHOOSE YOUR PLAN

Simple Annual Repair Memberships

Explore CARE and CARE+ for your registered e-scooter or e-bike.

CARE

Annual repair membership for one registered device.

$149

CAD / year

12-month membership
One registered e-scooter or e-bike
Eligible labour benefits
Priority scheduling
Parts charged separately

VIEW PLAN DETAILS

CARE+

Explore the CARE+ membership option for your registered device.

$299

CAD / year

12-month membership
One registered e-scooter or e-bike
Eligible labour benefits
Priority scheduling
Parts charged separately

VIEW PLAN DETAILS

Membership benefits are subject to plan terms and service eligibility. Parts and excluded repairs are charged separately. Please review the full membership details before applying.

MEMBERSHIP DETAILS

What Your Membership Covers

Understand how CARE and CARE+ work before choosing your annual membership. Each plan has its own included service allowances and limits.

Membership Benefits & Conditions

Membership applies to one registered e-scooter or e-bike.
Labour is covered only for eligible services included in your plan.
Members receive priority scheduling, subject to shop availability.
Benefits are limited to the number of uses specified in your plan.
Membership lasts 12 months and does not renew automatically.
Unused benefits do not roll over or have cash value.

What's Not Included

Replacement parts and materials are charged separately.
Accident, collision, misuse, and water damage repairs.
Battery cell work, battery rebuilds, and battery replacement.
Motor, controller, charging system, and major electrical repairs.
Frame, structural, and cosmetic work.
Pickup, delivery, towing, and services not expressly included in the selected plan.

Before you sign up: CARE and CARE+ have different service allowances. Please review the exact included services and number of uses in your selected plan before payment. Repairs outside your membership benefits can be quoted separately.

HOW IT WORKS

Your Ride. Our Care.

Getting started with a VanEcoRide repair membership is simple.

STEP 01

Choose Your Plan

Compare CARE and CARE+, select the membership that fits your needs, and complete the registration form.

STEP 02

Get Your Membership Confirmed

Our team reviews your registration and device information, then follows up with the next steps and membership confirmation.

STEP 03

Book Eligible Service

When your e-scooter or e-bike needs maintenance, contact VanEcoRide to arrange an eligible service under your membership plan.

START YOUR MEMBERSHIP →

FREQUENTLY ASKED QUESTIONS

Membership Questions, Answered.

Everything you should know before joining VanEcoRide CARE or CARE+.

What is included in a VanEcoRide CARE membership?

CARE and CARE+ provide eligible repair labour benefits according to the selected plan. Included services and usage limits depend on your membership. Please review your plan details before registering.

Are replacement parts included?

No. Replacement parts and materials are charged separately unless otherwise confirmed in writing by VanEcoRide.

How long does the membership last?

The membership lasts 12 months and does not renew automatically.

Can I use one membership for multiple devices?

No. Each membership applies to one registered e-scooter or e-bike. Additional devices require separate membership registration.

Are accident or water damage repairs covered?

No. Accident, collision, misuse, and water damage repairs are excluded from membership benefits.

Does membership cover battery and motor repairs?

Major electrical repairs, battery replacement, battery rebuilds, motor repairs, and controller work are not included in the membership.

How do I book a repair?

Contact VanEcoRide with your registered device information. Our team will confirm whether the requested service is eligible under your membership and arrange an appointment based on availability.

Does submitting the form activate my membership?

No. Our team reviews your application and confirms the next steps before your membership is activated.

BECOME A MEMBER

Ready to register your e-scooter or e-bike? Complete the membership application below. Our team will review your information and follow up with the next steps.

Membership Registration

Complete the Google Form below to submit your membership request.

Please note: Membership is subject to eligibility and plan terms. Submitting this form does not automatically activate your membership.

VISIT VANECORIDE

Visit our e-scooter and e-bike repair shop at 181 Smithe St in Downtown Vancouver, near BC Place and Yaletown. Walk-ins are welcome during business hours.

VanEcoRide provides e-scooter and e-bike repair in Downtown Vancouver, including tire and tube replacement, brake service, tune-ups and electrical diagnostics.

Bring your e-scooter or e-bike to our shop at 181 Smithe St for an inspection, or book online before your visit. Repair availability and turnaround time depend on the model, issue, current workload and parts availability.