FAQ FOR RENTALS
SUMMER FAQ
How Much Does Cost to Ride?
- E-scooter price starts from $25 for the 1st hour; $10 for additional hours.
- All day Escooter and Ebike Rental: $60
- Overnight Rental: $55
- 24 Hours Rental: $95 (Muti-day discounts available)
What information do you need from me to rent E-scooter?
WHAT'S THE MAXIMUM WEIGHT CAPACITY OF THE SCOOTER?
🛴 E-scooter Can Handle Up to 260 lbs or 120 kg
🚲E-bike can Handle up to 300 lbs or 135 kg
Where Can I Ride An E-Scooter?
Local streets, designated bicycle lanes and shared pathways where bikes are allowed.
Starting from April 6 anywhere 50/kms zone and bicycle lanes, shared pathways, and local streets.
Do I Need A Helmet To Ride E-scooter or E-bike?
Yes! You must wear a helmet at all times while riding an e-Scooter and e-bike in Vancouver.
When do I need to return the equipment?
You can pick up your E-scooter from 10AM for All day Rental.(Winter season 9am)
Drop off before close for All-Day Rental.
Overnight drop off before 11 AM next day
(For example: if you were to do Overnight on Monday, the escooter or ebike can be picked up from 4pm to closing time On Monday and dropped off before 11AM Tuesday with Fully Charged🔋.)
Can I Ride An E-scooter With Two People?
No, e-Scooters can only accommodate one person on each one. If you ride our E-scooter with two people… our E-scooter will crying 😥
How Old Do I Have To Be To Ride A E-scooter?
You must be 18 years old to ride a scooter or a minimum of 16 years old with the permission of a parent or guardian.
Do you offer discounts for multi-day rentals?
WINTER FAQ
How can I contact VanEcoRide?
What information do you need from me to rent ski/snowboard equipment?
What does VanEcoRide guarantee?
All of our valued customers are guaranteed to receive the lowest pricing and best service from VanEcoRide Inc. We are an owner-operated small business in Vancouver, so we treat each customer like our own.
Where are you located?
1020 Mainland Street Unit #26, Vancouver, BC V6B 2T5
Simply Click 
When do I need to return the equipment?
You can pick up your ski/snowboard after 2PM before your rental date and and drop off before 11AM the day after the rental period.
(For example: if you were to do one day rental on Tuesday, the equipment can be picked up after 2PM Monday and dropped off before 11AM Wednesday.)
What do I need to provide to rent your equipment?
We will need your government-issued photo ID and a credit card imprint. For customers who do not have a credit card, a debit deposit is required – $500 for full set, $300 for ski/snowboard only, $100 for boots, clothes.
